DealerPulse is your personalized conversational AI Agent that answers every call, handles appointment requests, and supports your team 24 hours a day, 7 days a week.
Your dealership store is closed, and someone decided to schedule an appointment for maintenance services. But there is no one to receive the call, and then you just dropped a lead to one of your competitors.
This is the problem DealerPulse solves with its advanced conversational AI agent for car dealerships. Our virtual phone assistant gives your dealership 24/7 call coverage, including nights, weekends, and holidays, and connects leads to dedicated representatives.
It connects with your CRM, DMS, and phone system to keep customer conversations moving. After integrating this AI BDC software, your BDC and service teams will get the freedom to focus on the work that really needs them.
Calls, texts and web chats answered nights, weekends, holidays.
Total inbound and outbound calls answered within two rings.
Service appointments and customers managed by AI agents.
The average response time to a customer reaching out.
Sales and service lines are answered, including after-hours and weekends.
Listen to real conversations of DealerPulse while handling common service customers, from scheduling an appointment to finding the right time and keeping the service team informed.
A customer calls about a Nissan Sentra that needs an inspection. DealerPulse understands the request, checks the available slots, and confirms the customer can schedule a visit.
3:14 · Recorded demo
A customer wants to schedule maintenance for a 2024 Nissan Frontier on Friday at 11 AM. The requested time is unavailable, DealerPulse check the available options and books the appointment that works for the customer.
1:44 · Recorded demo
A customer calls to schedule an oil change for his 2024 Ram 1500. The agent handles the conversation, checks availability, and books the customer into an available service appointment for 9 AM on September 5.
2:38 · Recorded demo
Have all of our solutions to automate your business operations, or choose one service to strengthen your single department.
This multilingual voice agent answers every call, no matter if your dealership has to attend to 19+ calls simultaneously and book appointments. If someone wants to speak with a specific representative, it can route the queries in real time.
DealerPulse AI chatbot assistant is directly integrated into your dealership website to enhance your customers’ experience. It answers their queries, helps them explore inventory, and ultimately books their appointment on available dates on the calendar.
Separate from the dealership AI workflow, your website should do more than display inventory. We build, maintain, and improve your websites designed to make it easier for shoppers to find your inventory and choose what to do next.
We also offer ongoing local and technical seo services for every brand and rooftop you run. You will outrank the dealerships that are running in the same target market as yours for a massive customer base.
DealerPulse follows up with every customer before their visit time. If they're coming, the technician will get a heads-up. If they're not, the slot will open back up immediately instead of sitting empty on the schedule.
We have built this customer receptionist system to strengthen your BDC team. It handles the repetitive communication and routes the lead to a representative for a conversation that actually needs a human.
Watch what actually happens behind the scenes between ‘a customer finds your dealership’ and ‘a technician working on their car.’ You’ll also watch where some dealership stores actually miss the hot lead.
You don’t have to replace your BDC, retain your staff, or start over with a new dealership management system (DMS). DealerPulse can be connected to your existing DMS and integrate with the current process your BDC team is working with.
First, we look at how your dealership currently handles calls, service appointments, and website traffic. With such a report, we can definitely identify where your customers are getting stuck.
We script the AI agent around your dealership's process before connecting your CRM and phone system with our cloud-based dealership software. After completing every stage, we leave everything for your team to review.
After launch, your team will start receiving support without changing the way they handle their day-to-day responsibilities. DealerPulse takes care of the conversations you've chosen to automate with personalization.
Optimization is an ongoing process that helps you not miss a single opportunity ever. As your dealership grows, we continue to refine the workflows, conversations, website experience, and reporting around what your team needs.
We’re aware of the fact that every dealership has different brands, processes, service departments, CRMs, DMS platforms, and customer expectations. DealerPulse adapts existing business operations of dealerships instead of introducing new operations and rules.
A voice AI agent is a virtual assistant that answers dealership calls, handles routine customer questions, books service appointments, and routes calls to the right representative when needed.
No. DealerPulse is not designed to replace your BDC. It works alongside your team by handling routine calls, appointment requests, and follow-ups so your BDC can focus on managing real human tasks.
A traditional chatbot usually handles simple questions through predefined responses or trained data. Conversational AI for automotive can understand customer intent, carry on a natural conversation, take actions, and hand the customer to the right representative.
A dealership must look for software that integrates with their existing CRM, DMS, phone system, and scheduling tools, supports consistent follow-up, and gives their team the customer context they need to take action.
One solution for car dealerships, receives your calls, answers text queries, communicates with web visitors, and provides a monthly report. Such a relief!
© DealerPulse (a product of Fluten Inc.) 2026. Made in LA with a whole lot of ♥️
