Hire a BDC Rep or Fix Your Process? Cut Dealership Staffing Cost Without Losing Leads
When a potential customer contacts your dealership, your BDC representative is mostly the first human connection. If a dealership has hired a BDC rep, it helps connect online leads to showroom visits. The majority of dealerships employ a BDC rep to fix missed calls and slow follow-ups. However, in most instances, hiring is not the […]
