What is Backchanneling? And Why It Matters for Conversational AI
Let’s suppose you are talking to a friend at the coffee shop. You tell a story. They nod or hmm or say “uh-huh” quickly. They don’t talk over it. They simply indicate they are locked into your words. That interaction is called backchanneling. It’s pretty common in our daily human conversation. For the tech world, […]
