Dealership BDC Turnover: Why the Real Fix Isn’t More Hiring

Today, running a dealership is an intimidating task. Leads can originate from various sources. With that said, your customers expect a quick response. Moreover, phone calls, text and emails, and appointment requests come in 24/7. When sales opportunities are missed, many dealerships come to the same conclusion: to hire more people. Sadly, this can result […]