After-Hours Calling Solution

Your after-hours call problems have a simple solution.

Many potential customers browse the internet for car dealership services when they have time, whether it’s after hours or on vacation. At those times, your team won’t be available in your showroom to answer queries or book appointments. On your behalf, DealerPulse answers their queries, books their appointments, and updates your calendar 24/7.

Your leads don’t care if it’s after hours or a holiday

Almost 56% of car dealership leads come after 9 PM, and only 37% of dealerships contact these leads within 1 hour. Responding to a car lead in under 1 minute raises conversion rates by up to 391%.

DealerPulse works on a single philosophy: don’t miss any call. It will work like your own trained employee who knows how your business works and adapts. Our AI phone calling agent will handle your after-hours calls, book appointments, and update your calendar.

“After hours” looks different with DealerPulse

Before, you may have spent your morning digging through hours’ worth of after-hours missed calls, unanswered chats, and stale leads. DealerPulse stays active to answer calls when there is no one in the BDC team so you don’t lose a single lead.

Wake up to a full calendar

After-hours shoppers don’t wait for your showroom to be open to call and book their appointments. DealerPulse answers their questions, captures their information, and books sales or service appointments while your team is away.

Skip the lead cleanup

You don’t need to spend your time figuring out who called, who messaged, and who needs a response. DealerPulse transcribes all the conversations, so your team has the context it needs to pick up where the conversation left off.

Start selling

Your start should be about meeting customers and closing deals, not returning missed calls. While your team was offline, DealerPulse kept working, and when your team arrives, you’re not starting from zero.

Start mornings with every after-hours lead covered

DealerPulse will completely transform your mornings at work. It covers your after-hours leads and conversations to help convert high-potential leads into customers.

168

Hours covered per week

<60s

Response, day or night

0

Extra payroll hours

What people also ask us

What happens to a lead that comes in at 2 AM?

A lead that comes in at 2 AM gets answered, an appointment gets booked, and your calendar gets updated, all with DealerPulse.

Yes. After-hours customers will be comfortable talking to an AI because customers generally care about getting an answer, not whether the responder is AI or human.

At 9 PM, the alternative isn’t a human it’s voicemail. Customers consistently prefer an immediate, useful answer that books their appointment over leaving a message and hoping. The AI identifies itself honestly on every interaction.

DealerPulse doesn’t claim to replace your receptionist or BDC team during the day, but it strengthens them. At night or after hours, it handles the after-hours portion of BDC and converts leads that you may miss.

Who’s taking the calls when you’re closed? DealerPulse will.

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